Blog
What's going on in social media?The Art of Listening: How to Really Hear What Others are Saying
Listening is an incredibly important skill that we often take for granted. We all have two ears, yet many of us don’t utilise them to their fullest potential. It’s so easy to only pay attention to the surface level of what someone is saying and miss the nuances and...
Santa’s Workshop Has Gone Digital
Christmas is right around the corner and the holiday spirit is in the air. For many of us, this means visiting Santa's Workshop to get a glimpse of the elves busy at work, preparing gifts for all the good boys and girls. But this...
Are you sitting comfortably?
Did you know that storytelling is part of communication? The best storytellers create fluid messaging that meets customers wherever they interact with a brand. Whether it's in an actual store, via social media, or through written content, a good story helps customers...
Ghost in the machine
In the 21st century, anything is possible. Advancements within technology make it possible to understand and analyse all online visits, and consequently reveal insights into data. Data and social media go hand in hand. When we use our social media platforms to...
Good communication is needed in all sorts of places
Today I went to the Post Office to send some parcels off and I met Harry, who was at the funeral directors opposite. Good communication between his owner and myself meant that I was allowed to gently touch him. What a privilege as Harry is pulling a bier today, with...
What platform?
Social media is continually evolving and is definitely the place to be in 2019. If you have a business, you need to be on at least one social media platform. The social media platform in which you position yourself, should be one in which your clients sit, not...